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Warranty

3 YEARS (36 Months) RTB Warranty INCLUDED! ....... PLUS Lifetime Email/Telephone Support.

Each & every computer we build has to pass very stringent tests before we despatch it. We use BurnInTest 18-20 Hours for PC Reliability and Load Testing in Windows, 3DMark for Graphics performance and benchmarking and Memtest for at least 4-5 hours on the system RAM (Full Test Report Included) so we are very confident in providing a 3 YEAR (36 Months RTB) Return to Base Warranty on all our computers. Lifetime Email/Telephone support is also included.

As of 15-May 2018 all our systems now come with a standard 3 YEAR (36 Months RTB) Return To Base warranty. (previously 24 Months) - excludes failures caused by software &/or misuse.

All our computers include a Customer Guarantee period of 12 months. During this period, under the Australian Consumer Law, you are entitled to a remedy for any faults that occur (excluding causes such as user or environmental damage)

While every effort has been made in our extensive testing we cannot guarantee that this computer will run all and any software flawlessly. Please refer to the software/game manufacturer.

Software issues such as viruses, trojans, malware, incorrect and conflicting software & drivers are NOT covered under this or any warranty. Please bear in mind that no anti-virus program is 100% safe & secure.