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FAILURE RATES on hardware components are below 1%

The computer industry now has a failure rate of well below 1% for components. By careful selection of our components and stringent testing we have been able to keep this figure even lower.

All our systems now come with a standard 24 Months RTB (Return To Base ) warranty. (excludes failures caused by software &/or misuse)

All our computers include a Customer Guarantee period of 12 months. During this period, under the Australian Consumer Law, you are entitled to a remedy for any faults that occur (excluding causes such as user or environmental damage)

While every effort has been made in our extensive testing we cannot guarantee that this computer will run all and any software flawlessly. Please refer to the software/game manufacturer.

Software issues such as viruses, trojans, malware, incorrect and conflicting software & drivers are NOT covered under this or any warranty. Please bear in mind that no anti-virus program is 100% safe & secure.